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How to contact the association

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HDAOR Staff is here to help you through this rough time. You can reach us many different ways-

We will now be working off-site, due to the statewide 'stay at home' order.

We will be available Monday - Friday from 8:30am - 4:30pm. Below is the contact information for each person & their individual departments.

Please SAVE these numbers & contact us frequently, we are here to help you! Please do not call the normal HDAOR Office number. If you are unable to reach a certain person, please call the next contact number.

Member Services  
Rosemary Charvarin This email address is being protected from spambots. You need JavaScript enabled to view it.
Call/Text 760-981-3559  
Valerie Penalber This email address is being protected from spambots. You need JavaScript enabled to view it.
Call/Text 760-981-3565  
Jackie Barkume This email address is being protected from spambots. You need JavaScript enabled to view it.
Call/Text 760-981-3556  
Accounting/Payments
Veronica Swarts This email address is being protected from spambots. You need JavaScript enabled to view it.
Call/Text 760-981-3561  
Kristy Pele This email address is being protected from spambots. You need JavaScript enabled to view it.
Call/Text 760-981-3560  
Executive Officer  
Diane Smith This email address is being protected from spambots. You need JavaScript enabled to view it.
Call/Text 760-403-2558  

All Events, Classes & Committees are Cancelled

As you know, our community, state and nation are deeply and rightly concerned about the Coronavirus (COVID-19). To protect our members, we have cancelled all public and private meetings, events & classes at the association. If you have paid a fee for a class or event we will be putting a credit on your HDAOR account. All events are cancelled through April 2020. At that time we will reevaluate the future events.

We are committed to ensuring that there is no lapse in our service or support during this time. Our office will remain open to all calls and emails, however our doors will remain closed.

We hope that you remain safe and healthy through this difficult time.

Many services can be done online or over the phone!

Here are some examples:

Setting up a Supra eKey
New Member Applications
Listing Changes
Office Transfers
Paying your dues

Real Estate is an Essential Service

Real Estate Now Listed as an Essential Service
in March 28, 2020 Federal List of Essential Critical Infrastructure Workers

The U.S. Department of Homeland Security Cybersecurity and Infrastructure Security Agency (CISA) updated its list of essential services during the coronavirus (COVID-19) crisis and expressly included residential real estate. Since Governor Newsom’s March 4, 2020 order incorporates this list, the order now includes residential and commercial real estate, including settlement services, as essential services in California. However, if a city or county has an order with a more restrictive standard regarding what qualifies as an essential service, or more restrictions on activities, those guidelines will still govern the activities of a licensee. You can read the full CISA memorandum here.

Notwithstanding this new development, all real estate licensees must take into account the health and safety of their clients and fellow licensees, and follow the existing protocols for protecting against the spread of COVID-19. If such health safeguards and protocols are not followed, the rule for the state could easily change to stop or restrict all real estate activity. To that end, in conformity with current health guidelines, real estate licensees should follow all CDC and local health mandates.

1. No open houses should be held.
2. Showings should be done virtually, if at all possible.

An updated FAQ and more information on recommended best practices will be posted on the car.org/coronavirus website as soon as practicable.

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